If incomplete medical records are a concern, or if there is a backlog, those problems can be addressed and met in a structured manner on a regular basis. NJPR's Discharge Summary Dictation Service provides both hospitals and physicians with a high level of professional support. Our staff of physicians, nurse practitioners, physician assistants, RHIAs, RHITs and CCSs - all highly-experienced in medical records review -- perform this service on-site to assist in record completion. A thorough assessment of the medical record is completed prior to dictation. Each discharge summary meets JCAHO guidelines and State regulations. The service may be contracted on a temporary or permanent basis and incorporated into the hospital's incomplete record system. NJPR can also contract directly with physicians for ongoing dictation services. Karen Marchese, RN, Director, Utilization Management Lori A. Hedges-Stephens, RHIA, Director, Marketing